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At Gina Victoria Clothing we pride ourselves on customer service and want to ensure that our customers are completely satisfied with their purchases.
We will provide a free exchange or issue a full refund for all non-clearance items received within 30 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached, and free of defects. For all returns or exchanges, notification should be made to Gina Victoria customer service via email at gv@ginavictoria.com. Expedited shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. With the exception of damaged merchandise, all shipping charges will not be refunded.
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